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Issue with navigation on "Manage Subscribers" page

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Issue with navigation on "Manage Subscribers" page

Postby frantic » Tue Feb 24, 2009 10:24 pm

So, here's my issue...

I have around 5000 subscribers, but on the "Manage Subscribers" page, I only see 100. The subscribers table displays 25 records per page, and only 4 pages (with no "next link" to view the rest of the records).

How can I navigate through all of my subscribers?

Any help would be much appreciated. Thanks.


PS: I am using the latest version of the plugin, as well as Wordpress.
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Re: Issue with navigation on "Manage Subscribers" page

Postby Alex Ladyga » Wed Feb 25, 2009 11:03 am

Hi,
could you setup an administrator test account and send me the login and password to alexladyga@glocksoft.com so I can figure out the problem?

Or send me the output of this script {your blog url here}/wp-content/plugins/g-lock-double-opt-in-manager/aj.getsubscribers.php.
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Re: Issue with navigation on "Manage Subscribers" page

Postby frantic » Wed Feb 25, 2009 4:54 pm

Thanks for the reply, Alex.

Unfortunately, I cannot give you access to my Wordpress installation. It's an Intranet install.

When I ran the script you mentioned, I get re-directed to my Wordpress login page. Any idea why that may be happening?
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Re: Issue with navigation on "Manage Subscribers" page

Postby marisp » Thu Feb 26, 2009 12:30 pm

Unfortunately, we cannot help you without having access to your blog WP admin panel. You have a unique environment that we are not able to recreate on our computers.

You can use a firebug add-on for Firefox to get the output of the aj.getsubscribers.php script.
Attachments
subscr.png
P.S Click on this link to get your hands on
Ultimate Email Marketing Guide if you don't have it yet
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Re: Issue with navigation on "Manage Subscribers" page

Postby frantic » Thu Feb 26, 2009 4:18 pm

I ran Firebug on the "Manage Subscribers" page, and this is what I get (see image)

- The page only displays 3 pages of data, while it should display considerably more
- And there's an error with [ g-lock-double-opt-in-manager/js/gsom.min.js?ver=2.2.4 ]
Attachments
error.gif
frantic
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Re: Issue with navigation on "Manage Subscribers" page

Postby marisp » Thu Feb 26, 2009 5:33 pm

We found the problem and fixed it in the new 2.2.5 version of the plugin. I updated svn on WordPress so you will be able to download the latest version of the plugin soon.
P.S Click on this link to get your hands on
Ultimate Email Marketing Guide if you don't have it yet
marisp
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Re: Issue with navigation on "Manage Subscribers" page

Postby frantic » Thu Feb 26, 2009 8:35 pm

Wow, you guys are quick! I've downloaded 2.5.5 and it looks like it fixed the issue.

I found another bug, however. I'll create another post for it.

Awesome plugin, nonetheless. A lot of cool features. Keep up the great work!
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