G-Lock Software

hi,

Everything seems to work perfectly execpt. It''s possible to subscribe, to confirm etc. I also have also the number of subscribers but when I go to manage subscibers It's written that it's loading but nothing appears. So I can't check who are my subscibers. PROBLEM!!!


I hope to be clear. If you a solution to fix that.

Thanks for your answers.

regards

Hi,

What version of the plugin and WordPress do you have? The latest version of the plugin is 1.5.1. You can download it from this link

http://www.glockeasymail.com/files/g-lo ... anager.zip

If the same problem happens on the latest versions of the WP and plugin, please, setup a test username and password for your WP admin and send it to us at support@glocksoft.com. Our programmer will look into the issue. Also, please, send us your blog URL where you use the plugin.

thanks

it's the last version of wp and wordpress double opt...

Our programmer discovered that your blog was put on Windows IIS server. So, when our script tries to get the subscribers, the following error comes up:

Code: Select all

You have attempted to execute a CGI, ISAPI, or other executable program from a directory that does not allow programs to be executed.

Please try the following:

* Contact the Web site administrator if you believe this directory should allow execute access.
HTTP Error 403.1 - Forbidden: Execute access is denied.

Internet Information Services (IIS)

To avoid this error and get your subscribers visible, you need to ask your server admin to set the execute permissions to your WP Plugins directory, or at least to the folder where our plugin is installed (.../plugins/g-lock-double-opt-in-manager/).

I am having the same problem on Unix Apache. My Load Subscriber screen just freezes. Any suggestions? Do I need to CHMOD a file or something?

karenscharf wrote:I am having the same problem on Unix Apache. My Load Subscriber screen just freezes. Any suggestions? Do I need to CHMOD a file or something?

You need to have the admin privileges to see your subscribers. Try to login to your wp-admin panel as administrator.

I too have this problem on *nix.

The hit works, the data is returned, the AJAX seems to have an error/mistake.

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{"count":{"unconfirmed":"5","confirmed":"2","all":7},"pageCount":1,"rows":[{"id":"6","time":"2009-02-05 18:37:12","ip":"220.253.1.1","email":"test6@domain.com","customData":"","status":"0"},{"id":"5","time":"2009-02-05 18:30:53","ip":"220.253.1.1","email":"test5@domain.com","customData":"","status":"0"},{"id":"4","time":"2009-02-05 18:21:07","ip":"220.253.1.1","email":"testuser4@domain.com","customData":"","status":"0"},{"id":"3","time":"2009-01-28 20:02:05","ip":"220.253.1.1","email":"test@domain.com","customData":"[{\"name\":\"gsom_fname_field\",\"value\":\"Test 2\",\"label\":\"First Name:\"}]","status":"0"},{"id":"1","time":"2009-01-22 19:53:55","ip":"220.253.1.1","email":"ben@domain.com","customData":"[{\"name\":\"gsom_fname_field\",\"value\":\"Test\",\"label\":\"First Name:\"},{\"name\":\"Last_Name1\",\"value\":\"Test\",\"label\":\"Last Name:\"}]","status":"0"}],"url":"http:\/\/www.domain.com","state":"true","msg":"success"}


hmm looking at the difference in the records there, could it be that some are recorded with a different set of fields to which I currently have defined?

-Ben

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"rows":[
   {"id":"7","time":"2009-02-05 18:45:12","ip":"220.1.1.1","email":"test7@domain.com","customData":"","status":"1"},
   {"id":"2","time":"2009-01-28 20:01:41","ip":"220.1.1.1","email":"mr-yellow@domain.com","customData":"","status":"1"}],


Cleaned the data, same result... "Loading" AJAX indicator gif then nothing.

-Ben

It seems to be the data being fed to the Builder javascript.

gsom.js

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            for(var i = 0; i < json.rows.length+1; i++)
            {
               tblBody.appendChild(Builder.node('tr',{className:'alternate'},[
                  Builder.node('th',{className:'check-column'},[
                     Builder.node('input',{type:'checkbox', value:json.rows[i].id})
                  ]),
                  Builder.node('td',json.rows[i].email),
                  Builder.node('td',json.rows[i].time),
                  Builder.node('td',json.rows[i].ip),
                  Builder.node('td',StatusCodeToText(json.rows[i].status)),
                  Builder.node('td','')
//                  Builder.node('td',getCustomFieldList(json.rows[i].customData))
               ]));
            }


By removing/commenting/replacing the custom fields list cell the rest of the data now appears correctly. Before this, the loop would only ever get to the first address, then fail somehow.

-Ben

What browser do you use?

IE and FF....

Unlike FF users I actually develop in the one that is used most, and test in both.

So sick of going to buggy FF developer pages.

-Ben

New version installed, same issue.

Maybe a try catch is a good idea.... Currently when it errors the loop is broken but no javascript error is thrown.

-Ben

Hi,
Sorry, I didn't noticed empty customField in you JSON response. The bug is fixed in now (in 2.2.2 version).